2. Treating each…

Integrity – We act with honesty and professionalism, guided by the highest standards of ethical conduct. We take accountability for all our decisions and actions. We turn moments into memories by treating each and every client as a unique individual. We make the small things we do unforgettable.

How do we do this?

1. I understand who my clients are, why they have chosen us, and what is important to them.
2. I tailor my service approach as required to each client.
3. I make authentic connections with clients and “build relationships that last.”
4. I use the client’s name in an appropriate and meaningful manner.
5. I recognize and share the unique preferences of my clients.
6. I understand the i love renovations client snap shot and its impact on our work.

…treating each and every client as a unique individual.