3. Anticipating…

Teamwork – we work together to achieve common goals. We recognize the impact of each individual contribution and the importance of maintaining a co-operative and supportive work environment. We anticipate our clients’ needs with thoughtful and personal touches. We turn moments into memories.

How do we do this?

1. I display a sincere interest in the well-being of my clients.
2. I ensure all my clients feel valued regardless of how busy I am.
3. I use my natural talents and display my unique personality when dealing with clients.
4. I have an appropriate service style that is genuine and comfortable, yet polished and professional.
5. I look professional in my uniform, which always includes a smile.
6. I acknowledge clients within 10 feet and offer a greeting within five feet.
7. My language, appearance and behaviour are always in keeping with the i love renovations brand.

…anticipating my clients’ needs with thoughtful and personal touches.

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