1. Providing…

Respect – we value the needs, ideas and individuality of others. We treat all colleagues and clients with fairness and dignity. We turn moments into memories by providing warm, sincere, and engaging service that ensures clients feel valued. We make the small things we do unforgettable.

How do we do this?

  1. I display a sincere interest in the well-being of my clients.
  2. I ensure all my clients feel valued regardless of how busy I am.
  3. I use my natural talents and display my unique personality when dealing with clients.
  4. I have an appropriate service style that is genuine and comfortable, yet polished and professional.
  5. I look professional in my uniform, which always includes a smile.
  6. I acknowledge clients within 10 feet and offer a greeting within 5 feet.
  7. My language, appearance and behaviour are always in keeping with the i love renovations brand.

… Providing warm, sincere and engaging service that ensures clients feel valued.