Frequently Asked Questions

Our Mission and Guarantee

If you dream it. We can build it
We will provide our clients with

  • Workmanship of unrivaled value
  • LIFETIME workmanship warranty
  • Experiences that are authentically personal
  • Service that is engaging

Our Values

  • Respect - we value the needs, ideas and individuality of others. We treat all colleagues and clients with fairness and dignity.
  • Integrity - We act with honesty and professionalism, guided by the highest standards of ethical conduct. We take accountability for all our decisions and actions.
  • Teamwork – we work together to achieve our common goals. We recognize the impact of each individual contribution and the importance of maintaining a co-operative and supportive work environment.
  • Empowerment – We have the necessary tools, training and authority to exceed expectations. We trust and support each other in making informed decisions and taking appropriate actions.

Our Service Promise

These service promises are commitments we make to our colleagues, clients, and community. We deliver on these promises, and it helps us make our service unparalled in the construction industry. These promises are based on delivering experiences that are unique to i love renovations and important to you. What are these 5 service promises?

  1. Providing warm, sincere and engaging service that ensures clients feel valued
  2. Treating each and every guest as a unique individual
  3. Anticipating my client’s needs with thoughtful and personal touches
  4. Resolving client problems and never saying “no” without offering an alternatives
  5. Being an ambassador for my brand, my work, my community and my colleagues